Support
Terms
Welcome to SUPERSETS™, operated by SUPERSETS BRAND OÜ (registration no. 17251723, Harju maakond, Tallinn, Haabersti linnaosa, Meistri tn 16-408, 13517, Estonia). Our services and products are provided based on the following terms, conditions, and policies.
1. Online Store Terms
By using SUPERSETS™, you agree to these Terms of Service. You must be at least 18 years old (or the age of majority in your jurisdiction) to use our site or make a purchase.
2. General Conditions
We reserve the right to refuse service to anyone, at any time. Your data (excluding credit card information) may be transferred unencrypted over various networks.
3. Accuracy, Completeness, and Timeliness of Information
We are not responsible if information on SUPERSETS™ is inaccurate, incomplete, or not current. Content on this site is provided for general information only.
4. Modifications to the Service and Prices
Prices and product availability are subject to change without notice. We may modify or discontinue the Service at any time without liability.
5. Products or Services
Certain products may be available only in limited quantities. Returns and exchanges are handled in accordance with our Return Policy (see Section 19).
6. Accuracy of Billing and Account Information
We reserve the right to refuse any order. You agree to provide current, complete, and accurate purchase and account information for all transactions.
7. Optional Tools
We may provide you with access to third-party tools which we neither monitor nor control. You acknowledge that use of such tools is at your own risk.
8. Third-Party Links
Links to third-party websites on our site are provided for convenience only. We are not responsible for the content or practices of those sites.
9. User Comments, Feedback, and Other Submissions
If you send us comments, suggestions, or submissions, you agree that we may use them without restriction and without obligation to compensate you.
10. Personal Information
Your submission of personal information through the site is governed by our Privacy Policy.
11. Errors, Inaccuracies, and Omissions
Occasionally, our site may contain errors, inaccuracies, or omissions. We reserve the right to correct these without prior notice.
12. Prohibited Uses
You may not use our site or products for unlawful purposes, or to solicit others to engage in unlawful acts.
13. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. To the maximum extent permitted by law, SUPERSETS BRAND OÜ’s liability is strictly limited to the amount you paid for the product.
14. Indemnification
You agree to indemnify and hold harmless SUPERSETS™ and its affiliates from any claim or demand arising out of your breach of these Terms.
15. Severability
If any part of these Terms is found unlawful, void, or unenforceable, the remaining provisions remain valid.
16. Termination
These Terms remain effective unless and until terminated by either you or us.
17. Entire Agreement
These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and SUPERSETS BRAND OÜ.
18. Governing Law
These Terms are governed by and construed in accordance with the laws of Estonia. Any disputes shall be subject to the jurisdiction of Estonian courts.
19. Returns & Refunds
In line with EU consumer protection laws, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason.
- To exercise this right, you must notify us by email at hello@supersets.com.
- Returned products must be unused, in their original condition and packaging.
- Return shipping costs are the responsibility of the customer, unless the product was faulty or incorrect.
- Refunds will be processed within 14 days of receiving the returned goods.
20. Shipping Times & Delivery
We make every effort to process and deliver orders quickly. Estimated shipping times are:
Region | Shipping Time |
---|---|
United States | 2 – 12 Business Days |
Australia | 2 – 12 Business Days |
Canada | 2 – 12 Business Days |
Europe | 2 – 12 Business Days |
United Kingdom | 2 – 12 Business Days |
Rest of the World | 2 – 12 Business Days |
Important: Shipping times are estimates only. Delays may occur due to customs, courier delays, or circumstances beyond our control. Customers outside the EU are responsible for any customs duties, taxes, or import fees.
21. Payments and Currencies
All transactions are processed in EUR (€) via Stripe or PayPal. Your payment provider may charge currency conversion or international transaction fees.
22. Promotional & Coupon Codes
Promotional codes are subject to specific terms and may be withdrawn without notice. They cannot be combined unless explicitly stated.
23. Changes to Terms of Service
We reserve the right to update or replace any part of these Terms by posting updates on our website.
24. Contact Information
Questions about the Terms of Service should be directed to hello@supersets.com.
25. Acceptance of Terms
By placing an order on SUPERSETS™, you acknowledge that you have read, understood, and agreed to these Terms of Service.