Support
Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from eu.supersets.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected data as “Device Information”.
We collect Device Information using the following technologies:
– “Cookies” are data files placed on your device that often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit www.allaboutcookies.org.
– “Log files” track actions on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card details or PayPal account), email address, and phone number. We refer to this as “Order Information”.
When we use the term “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.
HOW WE USE YOUR PERSONAL INFORMATION
We use the Order Information to fulfill orders placed through the Site (including processing payments, arranging shipping, and providing invoices or confirmations). Additionally, we use this information to:
– Communicate with you;
– Screen orders for potential risk or fraud;
– Provide you with information or marketing about our products or services when it matches the preferences you’ve shared with us.
We use Device Information (such as your IP address) to help us screen for potential risk or fraud, and more broadly to improve and optimize our Site—for example, by generating analytics on customer browsing and assessing the effectiveness of marketing campaigns.
SHARING YOUR PERSONAL INFORMATION
We are responsible for the collection of your personal information but may share it with third parties to help us operate our business. For example, we use Google Analytics to understand how customers use the Site. You can read more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt out of Google Analytics here: Google Analytics Opt-Out.
We may also share your Personal Information to comply with laws and regulations, respond to lawful requests (such as subpoenas or search warrants), or otherwise protect our rights.
BEHAVIORAL ADVERTISING
We use your Personal Information to deliver targeted advertisements or marketing communications we think may be relevant to you. For more information about how targeted advertising works, visit the Network Advertising Initiative’s (NAI) educational page: How Does It Work?.
You can opt out of targeted advertising at the links below:
– Facebook
– Google
– Bing
You can also opt out of some services by visiting the Digital Advertising Alliance opt-out portal.
DO NOT TRACK
Please note: we do not change our Site’s data collection practices when we receive a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and request correction, updates, or deletion. To exercise this right, contact us at the email below.
We process your information to fulfill contracts we might have with you (e.g. fulfilling an order), or otherwise for our legitimate business interests. Please note that your information may be transferred outside of Europe, including to the United States and Canada.
DATA RETENTION
When you place an order through the Site, we retain your Order Information for our records unless and until you request deletion.
CHANGES
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons.
CONTACT US
For more information about our privacy practices, questions, or complaints, please contact us by email at hello@supersets.com.